HomeShield Gutters (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit homeshieldservices.com, contact us, or use our services. By using our website and services, you agree to the practices described in this policy.
What Information We Collect
HomeShield Gutters collects both personal and non-personal information to provide and improve our services.
Personal information may include details you voluntarily provide such as your name, email address, phone number, home address, and any service-related inquiries or project details you submit when requesting estimates or contacting us.
We may also collect non-personal information automatically when you interact with our website. This may include your IP address, browser type, device information, pages visited, and general usage data. This information helps us improve website performance and user experience.
How User Data Is Used
The information we collect is used to operate and improve our business services. This includes providing gutter installation, repair, and maintenance services, scheduling appointments, responding to inquiries, sending service confirmations, issuing invoices, and communicating project updates.
We may also use your information to send marketing or promotional messages related to our services, but only if you have opted in to receive such communications.
SMS Opt-In Details
By providing your phone number through our website, forms, or communication channels, you consent to receive SMS messages from HomeShield Gutters. These messages may include appointment confirmations, service updates, scheduling communications, and occasional promotional offers related to our services.
Message frequency may vary depending on your interaction with our business. Standard message and data rates may apply depending on your mobile carrier.
You may opt out of SMS communications at any time by replying STOP to any message received from us. After opting out, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again. For assistance, you may reply HELP or contact us directly using the information provided below.
Cookies and Tracking Practices
Our website uses cookies and similar tracking technologies to improve functionality, analyze visitor behavior, and enhance user experience. These tools help us understand how users interact with our website so we can improve our services.
You may disable cookies through your browser settings at any time. However, some features of the website may not function properly if cookies are disabled.
Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we take steps to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
User Rights
Depending on your location, you may have rights regarding your personal information. These may include the right to access the data we hold about you, request corrections or updates, request deletion of your data, or opt out of marketing communications.
To exercise any of these rights, you may contact us using the details provided below.
Mobile Information Sharing Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service providers, SMS delivery systems, and platform vendors, is permitted solely for the purpose of operating our messaging services.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared, sold, rented, or disclosed to any third parties under any circumstances. We do not sell, rent, or share SMS consent, phone numbers, or messaging data with third parties for their own marketing purposes.
Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When updates are made, the “Effective Date” at the top of this page will be revised. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, you may contact us:
HomeShield Gutters 4530 Tangle Creek Lane Spring, TX 77388 United States
